Customer vehicle drop off​

• Arrangements can be made for a contactless drop off

• Please wear a mask.

• Scan QR code or complete contact details

• Please follow COVID 19 Social Distancing guidelines

• Only one customer in the office/reception at a time

• Be prepared to provide some contact & travel information

• We will require your full contact details

• Place your keys in the zip lock bag provided

• No waiting on site will be allowed

• To help our staff in sanitising, ensure the interior of your car is clean and tidy prior to drop off

• Internal fans/air-cons need to be turned off by the customer upon arrival

• Due to possible contamination until further notice we will not be replacing air con cabin filters

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During work/repairs

• All staff will be trained in COVID 19 Health & Safety procedures

• Vehicles will be sanitised before moving or commencing work (all contact points, door handles, steering, gear lever, handbrake etc)

• One dedicated staff member per vehicle

• Staff will be keeping Social Distance within the workshop

• Tracking of staff allocation to vehicles

• All Staff will be using PPE as required

• Technicians to only use their own tools only, no sharing

• NO admittance to the workshop

• Courier/parts deliveries to a dedicated drop area (no contact, packaging disposed of immediately)

• Vehicles to be sanitised on completion of work prior to customer pickup

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Customer Vehicle Pickup

• Arrangements can be made for a contactless pick up

• Please wear a mask.

• Scan QR code or complete contact details

• Only one customer in the office/reception at a time

• Please follow COVID 19 Social Distancing guidelines

• Payment can be made in several ways, bank transfer, off site credit card, Eftpos etc.

• Where on site terminals are used, sanitiser and wipes will be provided